Have Questions? We’ve Got Answers!
What is The ReDesign?
The ReDesign is a luxury bag resell business that sources authentic, designer handbags directly from top retailers and individual sellers. We offer a curated selection of high-end bags from iconic brands like Chanel, Louis Vuitton, Gucci, and more, at a fraction of the original retail price. While we specialize in sourcing bags from trusted sources, please note that we are not authorized retailers for any of the brands we carry.
Are the bags at The ReDesign authentic?
Yes! Authenticity is our top priority. Each bag we sell is carefully inspected and verified for authenticity by our expert team of luxury goods specialists. We guarantee that every item in our collection is 100% authentic.
Do you offer returns or exchanges?
Due to the nature of our business, all sales are final. However, we strive to ensure you’re happy with your purchase. Please review the condition and description of each item carefully before buying. If you have any concerns, reach out to us before placing your order.
How do I stay updated on new arrivals and promotions?
Sign up for our newsletter to get exclusive updates on new arrivals, special promotions, and limited-edition items. You can also follow us on social media for the latest trends and bag drops.
Can I request a specific bag from The ReDesign?
If you're looking for a specific style or brand, feel free to reach out to us. While we can’t guarantee we’ll have it in stock, we can keep an eye out and notify you if we come across it in the future.
Do you offer payment plans?
Yes! We provide flexible payment plans to split your purchase into manageable installments. Contact us with the bag you're interested in, receive an invoice for the initial deposit, and pay the balance over time. Your bag ships after final payment. Contact us for more details!
How do I consign or sell my bag to The ReDesign?
Email our team at shoptheredesign@gmail.com, and we’ll send you the details on our consignment requirements and selling options. Once approved, you’ll receive instructions on how to ship your bag. After authentication and listing, we’ll handle the sale—when your bag sells, you get paid!